{"id":18761,"date":"2024-09-09T14:33:17","date_gmt":"2024-09-09T14:33:17","guid":{"rendered":"https:\/\/de-en.holman.com\/de-en\/?p=18761"},"modified":"2024-09-09T14:33:19","modified_gmt":"2024-09-09T14:33:19","slug":"costs-down-efficiency-up-the-role-of-claims-management","status":"publish","type":"post","link":"https:\/\/de-en.holman.com\/de-en\/resources\/costs-down-efficiency-up-the-role-of-claims-management\/","title":{"rendered":"Costs Down, Efficiency Up: The Role of Claims Management"},"content":{"rendered":"<span class=\"span-reading-time rt-reading-time\" style=\"display: block;\"><span class=\"rt-label rt-prefix\">Reading Time: <\/span> <span class=\"rt-time\"> &lt; 1<\/span> <span class=\"rt-label rt-postfix\">minute<\/span><\/span> \n\n\n\t\t\t\n\t\n\t\t\t<div class='resource-header-container' style='position:relative;'>\n\t\t<div class=''><nav aria-label=\"breadcrumbs\" class=\"rank-math-breadcrumb\"><p><span class=\"last\">Home<\/span><\/p><\/nav><\/div>\n        <div id='blog-title'><h1>Costs Down, Efficiency Up: The Role of Claims Management<\/h1><\/div>\n            <img src='https:\/\/de-en.holman.com\/de-en\/wp-content\/uploads\/2024\/09\/post-savings-accident-management.jpg' alt='a white car with a scratch on the side' id='blog-header-image' style='width:100%;object-fit:cover;object-position: center;'>                            \n\t\t\t<aside style='max-width:298px;margin-top:62px;' id='mobile-info'>\n\t\t\t\t<div class='blog-info-box'><p class='aside-header'>Posted<\/p>\n\t\t\t\t<p class='aside-info'>September 9, 2024<\/p><\/div>\n\t\t\t\t<div class='blog-info-box'><p class='aside-header'>Type<\/p>\n\t\t\t\t<p class='aside-info'>\n\t\t\t\t\tBlog\t\t\t\t<\/p><\/div>\n\t\t\t\t<div class='blog-info-box' id='social-icons'><p class='aside-header'>Share<\/p>\n\t\t\t\t\t\n\t\t\t\t\t\t\t<a href=\"https:\/\/www.facebook.com\/sharer.php?u=https:\/\/de-en.holman.com\/de-en\/resources\/costs-down-efficiency-up-the-role-of-claims-management\/\" id=\"footer-mobile-facebook-link\" title=\"Facebook\" target=\"_blank\" class='aside-info'>\n\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/de-en.holman.com\/de-en\/wp-content\/themes\/holman\/assets\/images\/facebook-share.png\" alt=\"Facebook\" \/>\n\t\t\t\t\t\t\t<\/a> <!-- .item -->\n\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<a href=\"https:\/\/www.linkedin.com\/sharing\/share-offsite\/?url=https:\/\/de-en.holman.com\/de-en\/resources\/costs-down-efficiency-up-the-role-of-claims-management\/\" id=\"footer-mobile-linked-link\" title=\"linkedin\" target=\"_blank\" class='aside-info'>\n\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/de-en.holman.com\/de-en\/wp-content\/themes\/holman\/assets\/images\/linkedin-share.png\" alt=\"LinkedIn\" \/>\n\t\t\t\t\t\t\t<\/a> <!-- .item -->\n\t\t\t\t\t\n\t\t\t\t\t\n\t\t\t\t\t\t\t<a href=\"mailto:?subject=Costs Down, Efficiency Up: The Role of Claims Management&#038;body=I wanted to share this content from Holman! 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#ACACAC;}\n\t\t.case-study-feature{display:flex;flex-direction:row;justify-content:space-between;gap:0 24px;}\n\t\t.case-study-feature:first-of-type{width:100%;justify-content:flex-start;}\n\t\t#case-study-header-title{color:#2C9942;font-weight:500;font-size:14px;padding:0;margin:0;width:100%;}\n\t\t#case-study-header-description{color:#003057;font-weight:500;font-size:14px;padding:0;margin:0;width:100%;}\n\t\t.case-study-feature img{width:45px;min-width:45px;}\n\t\t#case-study-image{object-fit:cover;}\n\t\t.fullscreen{width:100%;height:100%;position:absolute;top:0;left:0;}\n\t\t#form-container-gated{width:101%;height:100%;margin:0 auto;z-index:99;top:0;position:absolute;background-color:rgba(0,0,0,0.8);display:flex;flex-direction:column;justify-content:center;}\n\t\t#form-container-gated #ebook-form{display:flex;flex-direction:column;justify-content:space-between;width:425px;margin:0 auto;border-top:0.5px solid rgba(0, 0, 0, 0.050);box-shadow: 1px 4px 4px 0px rgba(0, 0, 0, 0.50);text-align:center;padding:32px;z-index:9999;background-color:white;}\n\t\t#form-container-gated #ebook-form .wpcf7 label{text-align:left;font-size:10px;width:49%;font-weight:500;}\n\t\t#form-container-gated #ebook-form .wpcf7 label:nth-child(odd):last-child{width:100%;}\n\t\t#form-container-gated #ebook-form .wpcf7 input, #form-container-gated #ebook-form .wpcf7 input[type=url], #form-container-gated #ebook-form .wpcf7 input[type=email], #form-container-gated #ebook-form .wpcf7 input[type=tel], #form-container-gated #ebook-form .wpcf7 input[type=text], #form-container-gated #ebook-form .wpcf7 select, #form-container-gated #ebook-form .wpcf7 input[type=textarea][type=text]{height:32px;}\n\n\t\t#form-container-gated #ebook-form .wpcf7 .wpcf7-submit{margin:24px auto 0;}\n\t\tbody:has(.gated) a#footer-mobile-download-link{display:none;}\n\t\tbody:has(.ungated) a#footer-mobile-download-link{display:inline-block !important;}\n\t\t.ebook-overlay.gated{width:100%;height:100%;position:relative;}\n\t\t@media(max-width:900px){#form-container-gated #ebook-form{width:100%;}.ebook-overlay.gated{min-height:435px;}#form-container-gated #ebook-form .wpcf7 label{width:100%;}#icon-container{flex-direction:column;gap:24px 0;}#case-study-header-title,#case-study-header-description{font-size:12px;}.case-study-feature{width:100%;justify-content:flex-start;}#case-study-image{height:auto;}}\t\t\t\t\n\t\t<\/style>\n\n\n \n\n\n\t\t\t\n\t\n\t\t\t \n\t\t<section class='resource-wysiwyg'>\n\t\t\t        \t<p><span data-contrast=\"auto\">Imagine: You are standing at a traffic light when suddenly another vehicle drives into your rear. Damage can occur quickly, which is not only annoying but also often very costly. If you manage an entire fleet of vehicles and must coordinate multiple parties in the event of a claim, things can quickly become complicated. That&#8217;s why efficient claims management is crucial: it helps to minimize damage, control costs and optimize operational processes.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">This is exactly where Holman comes in to support you. We take care of the complete administrative handling of accident, bodywork and burglary damage, including claims creation, release requests, invoice processing and complaint processing. We control the vehicles in our certified partner network, which means our customers benefit from efficient processes and advantageous conditions.<\/span><\/p>\n\t\t<\/section>\n\t\t\n\t\t\t\n<style>\n\tsection{margin:0;}\nsection.resource-wysiwyg{margin:20px 0 0;padding:0;}\nsection.resource-wysiwyg:first-of-type {margin:35px 0 0;padding:0;}\n.resource-wysiwyg p{margin-bottom:16px;font-size:16px; line-height: 24px;}\n.resource-wysiwyg h2, .resource-wysiwyg h3, .resource-wysiwyg h4{margin-top:40px;color:#003057;}\n.resource-wysiwyg h3{margin-bottom:16px;color:#003057;font-weight:500;}\n.resource-wysiwyg h4 {line-height: 24px; font-size:16px;}\n.resource-wysiwyg h5{font-size:14px;font-weight:500;margin:16px 0;}\n.resource-wysiwyg p:last-of-type{margin-bottom:0px;}\n.resource-wysiwyg img{padding:16px 24px;max-width:40%;}\n.resource-wysiwyg img.alignright{float:right;padding-right:0px;}\n.resource-wysiwyg img.alignleft{float:left;padding-left:0px;}\n.resource-wysiwyg ul{margin-left:0;padding-left:1rem;margin:16px 0;}\n.resource-wysiwyg ul li{font-size:16px;font-weight:400;}\n.resource-wysiwyg ul li::marker{color:#2C9941;font-size:20px;margin-top:5px;}\n#form-container-gated #ebook-form h2, #form-container-gated #ebook-form h3, #form-container-gated #ebook-form h4{margin-top:0px;}\n@media(max-width:600px){section.resource-wysiwyg:first-of-type{margin:16px 0 0;}.resource-wysiwyg img{max-width:50%;height:auto;padding:8px 12px;}}\n<\/style>\n\n\n    <section class=\"holman-resources quote-testimonial\" id=\"\">\n        <div class=\"inner\">\n            <div class=\"quote-testimonial-quote\">\n                <div class=\"body-1\"><p>&#8220;<span class=\"TextRun SCXW168624348 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW168624348 BCX0\">Claims processing in a fleet is becoming increasingly complex. We must not neglect the fact that we not only <\/span><span class=\"NormalTextRun SCXW168624348 BCX0\">handle<\/span><span class=\"NormalTextRun SCXW168624348 BCX0\"> the &#8216;pure damage&#8217;, but also effectively relieve the burden on the processes, e.g. B. through coordination with lessors or insurers. In this way, the customer can save additional, important process costs.\u201d<\/span><\/span><\/p>\n<\/div>\n                <div class=\"quote-testimonial-author\">\n                <div class=\"quote-testimonial-text\">\n                    <h6 class=\"headline-6\">Erik Zobel<\/h6>\n                    <p style='font-weight:bold;margin-bottom:0px;'>Damage Process Lead at Holman<\/p>\n                <\/div>\n            <\/div>\n            <\/div>\n            \n        <\/div>\n        <style>.holman-resources.quote-testimonial .quote-testimonial-text .headline-6{font-weight:bold !important;}.holman-resources.quote-testimonial .inner .quote-testimonial-author .quote-testimonial-text h6{font-weight:normal;}.holman-resources.quote-testimonial .inner .quote-testimonial-author{padding-left:0px !important;}.holman-resources.quote-testimonial .inner .quote-testimonial-quote{padding-left:18px;}.holman-resources.quote-testimonial .inner .quote-testimonial-quote p::before{border-left:0px solid !important;}.square img{border-radius:0% !important;}.holman-resources.quote-testimonial{background:white;}.holman-resources.quote-testimonial .inner .quote-testimonial-quote{max-width:100%;}.holman-resources.quote-testimonial .inner{flex-direction:column;}.holman-resources.quote-testimonial .inner .quote-testimonial-quote p::before{display:none;}.holman-resources.quote-testimonial .inner .quote-testimonial-quote{margin-bottom:0px !important;}.holman-resources.quote-testimonial .inner .quote-testimonial-quote p::before{border-top:0px !important;}.holman-resources.quote-testimonial{margin:40px 0 !important;padding:0;} .holman-resources.quote-testimonial .inner{padding:0px 0 !important;}\n        @media (max-width: 1300px){.holman-resources.quote-testimonial{margin:20px 0 !important;}.quote-testimonial-text{flex-grow:1 !important;}}\n        @media(max-width:690px){.quot-testimonial .inner{padding:0px !important;}.holman-resources.quote-testimonial .inner .quote-testimonial-author .quote-testimonial-text h6{font-size:12px;}}\n        <\/style>\n    <\/section>\n\n\n \n\n\n\t\t\t\n\t\n\t\t\t \n\t\t<section class='resource-wysiwyg'>\n\t\t\t        \t<p><span data-contrast=\"auto\">A practical example from the everyday life of our claims department shows you what advantages our service offers and what financial costs are possible.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">A company car driver unfortunately hit a pillar through his own fault, causing significant damage to the side of his vehicle. He decides to drive himself directly to the brand dealer for the repair: a well-considered decision or an impulse act? The workshop&#8217;s estimate is \u20ac7,250, with the following items listed and invoiced:<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<ul>\n<li><span data-contrast=\"auto\"> Replace side wall and door<\/span><\/li>\n<li><span data-contrast=\"auto\"> Color matching of adjacent components<\/span><\/li>\n<li><span data-contrast=\"auto\"> Shipping costs<\/span><\/li>\n<\/ul>\n<p><span data-contrast=\"auto\">Examination of the estimate reveals an excessive hourly billing rate and an inefficient approach to repairs. For this reason, the cost estimate will be rejected, and the claim will be passed on to one of our Holman partners. This decision quickly pays off: instead of completely replacing the side wall and door, they are simply repaired. No further component is painted to match the color and delivery costs are incurred. For the repair costs to be reduced to \u20ac4,300, this represents a saving of 41%.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">You are probably familiar with a high hourly billing rate and excessive color matching costs as pain points when repairing damage and, as the practical example shows, they can be easily avoided. If you extrapolate the data across your entire fleet, you can save significant costs.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><strong>Tip:\u00a0<\/strong><\/p>\n<p><span data-contrast=\"auto\">It is not always necessary to replace the entire front glass. It is often enough to just repair the damaged areas, if they are not in the driver&#8217;s field of vision.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">Our comprehensive evaluations, in which we compare claims invoices from various workshops with the conditions of our Holman partners, confirm the savings potential of the practical example.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">In 2023, around 4,000 vehicles from a wide range of fleets were analyzed around body and paint damage. and the Holman conditions were compared with the average hourly billing rates of motor vehicle companies. The results clearly show that our customers were able to save an average of \u20ac399 per vehicle, which corresponds to a saving of around 22%. While the cost on the open market was around \u20ac1,900 per vehicle, the cost at Holman was around \u20ac1,500.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">The repair volume for glass damage is significantly lower. Almost 1,500 vehicles were compared here; On average, the savings are just under 20%. Average repair costs of \u20ac1,400 compared to savings of \u20ac290 per vehicle.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">Have the facts and figures made you curious? Please feel free to contact us \u2013 we will review your current claims management together, true to the motto \u201cThe entire market from a single source\u201d.<\/span><span data-ccp-props=\"{}\">\u00a0<\/span><\/p>\n\t\t<\/section>\n\t\t\n\t\t\t\n<style>\n\tsection{margin:0;}\nsection.resource-wysiwyg{margin:20px 0 0;padding:0;}\nsection.resource-wysiwyg:first-of-type {margin:35px 0 0;padding:0;}\n.resource-wysiwyg p{margin-bottom:16px;font-size:16px; line-height: 24px;}\n.resource-wysiwyg h2, .resource-wysiwyg h3, .resource-wysiwyg h4{margin-top:40px;color:#003057;}\n.resource-wysiwyg h3{margin-bottom:16px;color:#003057;font-weight:500;}\n.resource-wysiwyg h4 {line-height: 24px; font-size:16px;}\n.resource-wysiwyg h5{font-size:14px;font-weight:500;margin:16px 0;}\n.resource-wysiwyg p:last-of-type{margin-bottom:0px;}\n.resource-wysiwyg img{padding:16px 24px;max-width:40%;}\n.resource-wysiwyg img.alignright{float:right;padding-right:0px;}\n.resource-wysiwyg img.alignleft{float:left;padding-left:0px;}\n.resource-wysiwyg ul{margin-left:0;padding-left:1rem;margin:16px 0;}\n.resource-wysiwyg ul li{font-size:16px;font-weight:400;}\n.resource-wysiwyg ul li::marker{color:#2C9941;font-size:20px;margin-top:5px;}\n#form-container-gated #ebook-form h2, #form-container-gated #ebook-form h3, #form-container-gated #ebook-form h4{margin-top:0px;}\n@media(max-width:600px){section.resource-wysiwyg:first-of-type{margin:16px 0 0;}.resource-wysiwyg img{max-width:50%;height:auto;padding:8px 12px;}}\n<\/style>\n","protected":false},"excerpt":{"rendered":"<span class=\"span-reading-time rt-reading-time\" style=\"display: block;\"><span class=\"rt-label rt-prefix\">Reading Time: <\/span> <span class=\"rt-time\"> &lt; 1<\/span> <span class=\"rt-label rt-postfix\">minute<\/span><\/span>","protected":false},"author":32,"featured_media":18763,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[140],"tags":[119,124],"blog-type":[118],"featured":[91],"legacy":[],"topic":[],"class_list":["post-18761","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-fleet-management","tag-blogs","tag-fleet-management","blog-type-blog","featured-no"],"acf":[],"permalink_manager":null,"_links":{"self":[{"href":"https:\/\/de-en.holman.com\/de-en\/wp-json\/wp\/v2\/posts\/18761","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/de-en.holman.com\/de-en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/de-en.holman.com\/de-en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/de-en.holman.com\/de-en\/wp-json\/wp\/v2\/users\/32"}],"replies":[{"embeddable":true,"href":"https:\/\/de-en.holman.com\/de-en\/wp-json\/wp\/v2\/comments?post=18761"}],"version-history":[{"count":2,"href":"https:\/\/de-en.holman.com\/de-en\/wp-json\/wp\/v2\/posts\/18761\/revisions"}],"predecessor-version":[{"id":18777,"href":"https:\/\/de-en.holman.com\/de-en\/wp-json\/wp\/v2\/posts\/18761\/revisions\/18777"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/de-en.holman.com\/de-en\/wp-json\/wp\/v2\/media\/18763"}],"wp:attachment":[{"href":"https:\/\/de-en.holman.com\/de-en\/wp-json\/wp\/v2\/media?parent=18761"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/de-en.holman.com\/de-en\/wp-json\/wp\/v2\/categories?post=18761"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/de-en.holman.com\/de-en\/wp-json\/wp\/v2\/tags?post=18761"},{"taxonomy":"blog-type","embeddable":true,"href":"https:\/\/de-en.holman.com\/de-en\/wp-json\/wp\/v2\/blog-type?post=18761"},{"taxonomy":"featured","embeddable":true,"href":"https:\/\/de-en.holman.com\/de-en\/wp-json\/wp\/v2\/featured?post=18761"},{"taxonomy":"legacy","embeddable":true,"href":"https:\/\/de-en.holman.com\/de-en\/wp-json\/wp\/v2\/legacy?post=18761"},{"taxonomy":"topic","embeddable":true,"href":"https:\/\/de-en.holman.com\/de-en\/wp-json\/wp\/v2\/topic?post=18761"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}