{"id":16494,"date":"2021-10-06T16:58:00","date_gmt":"2021-10-06T16:58:00","guid":{"rendered":"https:\/\/de-en.holman.com\/de-en\/?post_type=post&#038;p=8280"},"modified":"2024-01-10T21:55:36","modified_gmt":"2024-01-10T21:55:36","slug":"the-return-of-the-month","status":"publish","type":"post","link":"https:\/\/de-en.holman.com\/de-en\/resources\/the-return-of-the-month\/","title":{"rendered":"The Return of the Month"},"content":{"rendered":"<span class=\"span-reading-time rt-reading-time\" style=\"display: block;\"><span class=\"rt-label rt-prefix\">Reading Time: <\/span> <span class=\"rt-time\"> &lt; 1<\/span> <span class=\"rt-label rt-postfix\">minute<\/span><\/span>\t\t\n\t<section class=\"header-variation-section white\">\n\t<div class=''><nav aria-label=\"breadcrumbs\" class=\"rank-math-breadcrumb\"><p><span class=\"last\">Home<\/span><\/p><\/nav><\/div>\n\t\t<div class=\"variation-inner\">\n\t\t\t<div class=\"header-left\">\n\t\t\t\t<div class=\"header-left-inner\">\n\t\t\t\t\t<h5 class=\"headline-5\"><\/h5>\n\t\t\t\t\t<h1 class=\"page-title headline-1\">The Return of the Month<\/h1>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"body-1\"><p>Holman Marketing<br \/>\nOctober 6, 2021<\/p>\n<\/div>\n\t\t\t\t\t\t\t\t\t\t<div style=\"width:70%;display:flex;justify-content:space-between;flex-wrap:wrap;\">\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t<div class=\"header-right\">\n\t\t\t\t\t\t\t\t\t<img decoding=\"async\" class=\"header-right-image-one\" src=\"https:\/\/de-en.holman.com\/de-en\/wp-content\/uploads\/2022\/09\/Lease-Return-month-Feature.jpg\" alt=\"a calculator on a pile of money\" >\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t<style>#holform-sub{margin-bottom: 0px !important;}<\/style>\n<style type=\"text\/css\">\n\t.header-variation-section .variation-inner .header-right{flex-basis:50%;}\n\t.header-variation-section .variation-inner .header-left{flex-basis:50%;}\n\t.noscroll{overflow:hidden !important;overflow-y:hidden !important;}\n#form-success, .form-success{height:100%;width:100%;display:none;}\n#success-container{display:flex;flex-direction:column;justify-content:center; margin:0 auto;text-align:center;height:100%;padding:40px;}\n#success-container a{font-weight:500;font-size:12px;color:#0069a7;margin:62px auto 0;text-decoration:none;border-bottom:2px solid #0069a7;}\n#success-container h2{margin:8px auto;color:#0069a7;font-size:24px;font-weight:500;}\n#success-container p{margin:8px auto;font-size:14px;font-weight:400;}\n#success-icon{max-width:60px;margin:0 auto;}\n.wpcf7 .wpcf7-spinner{display:none;}\n\t.noscroll{overflow:hidden !important;overflow-y:hidden !important;}\n\t.btn1.ghost{background-color:white;color:#0069A7;border:1px solid #0069A7;}\n\t.header-variation-section .video-box video-js{height:100%;}\n\n\t\t.btn1\n\t\t{\n\t\t\tbackground-color: #0069A7;\n\t\t\tbox-shadow: 0px 14px 23px rgba(0,0,0,0.08);\n\t\t}\n\n\t\t.btn1:hover\n\t\t{\n\t\t\tbackground-color: #2C9942 !important;\n\t\t\tcolor:white;\n\t\t}\n\n\t\t.btn2\n\t\t{\n\t\t\t background-color: transparent !important;\n\n\t\t\t color: #0069A7 !important; border: 2px solid #0069A7; \n\t\t}\n\n\t\t.btn2:hover\n\t\t{\n\t\t\t background-color: transparent !important;\n\t\t\t\/*background-color: #2C9942 !important;*\/\n\t\t\t color: #2C9942 !important;\n\t\t\tborder: 2px solid #2C9942; \n\t\t}\n\n\/* .header-variation-section .vjs-poster{background-size:cover;} *\/\n.header-variation-section .vjs-tech {\n  position:relative;height:auto;\\;\n}\n\/* .header-variation-section .video-js{\n\tdisplay:contents !important;\n} *\/\n.header-variation-section .video-js .vjs-control-bar{padding-left:45px;}\n\t\t.btn1\n\t\t{\n\t\t\tbackground-color: #0069A7 !important;\n\t\t}\n\t\t.btn1:first-child{margin-left:0;}\n\t\t.btn{box-shadow: 0px 14px 23px rgba(0,0,0,0.08);}\n\t\t\n.btn.ghost{background-color:white !important;border:1px solid #0069A7;color:#0069A7 !important;}\n.btn:hover{background-color:#2C9941 !important; color:white !important; border:none !important}\n.ghost:hover{background-color:#2C9941 !important; color:white !important; border:none !important}\n\/* .header-variation-section .variation-inner .header-right .cloudflare-video{height:61% !important;} *\/\n.header-variation-section .variation-inner .header-right:has(.cloudflare-video){margin-top:auto;margin-bottom:auto;}\n\n\t\t@media (max-width: 575px)\n\t\t{\n\t\t\t.header-right{flex-basis:98% !important;margin:0 auto;border-bottom-left-radius:0px !important;}\n\t\t\t.btn1 {width: 100% !important; margin-top: 20px !important;}\n\t\t\t.btn2{margin-left:0px !important; width: 100% !important; margin-top: 20px !important;}\n\t\t\t.header-variation-section .variation-inner .header-right{flex-basis:100%;}\n\t.header-variation-section .variation-inner .header-left{flex-basis:100%;}\n\t\t}\n\n\t<\/style>\n\t<\/section>\n\t\n\n\n\n    <section class=\"wysiwyg\" id=\"\">\n        <div class='inner'>\n            <p>In a <a href=\"https:\/\/www.holman.com\/de-en\/resources\/blogs\/how-to-earn-more-than-5-000-with-one-call\" target=\"_blank\" rel=\"noopener\">recent article<\/a>, we reported on the emotionally charged topic of returning a vehicle. The central question we addressed was: Are damages (reductions in value) assessed fairly or unrealistically by lessors?\u00a0 A controversial topic\u2014depending on whether you ask the lessor or the customer, you might run into widely divergent opinions, to put it mildly. In any case, the decidedly emotional reactions of our customers and employees who negotiate these situations were unequivocal. Everyone had an example that had caused him or her to wrestle with the situation\u2014and again, this is putting it mildly.<\/p>\n<p>Whenever there are two opinions, a discussion is called for. This is how our society works. That&#8217;s why we have decided to choose the Return of the Month from among all the submissions we received on this topic and publish it without revealing any personal details. Of course, these are usually particularly juicy examples, but they come from real experiences. You can then decide for yourself whether the situation was handled fairly or unrealistically.<\/p>\n<p>The very first prize for the Return of the Month is being awarded to four commercial vehicles leased by one of our customers. The supporting documentation is on file. The customer had drilled small holes into the dashboards of four commercial vehicles in order to mount something. We were not told whether this was to attach a bobblehead to motivate employees or a practical mobile phone holder, and for our purposes it actually doesn\u2019t matter. The important point was that the lessor wanted to charge between \u20ac1,600 and \u20ac2,000 for this. Per car.<\/p>\n<p>And so the speculation in our department began. A lot of money for a couple holes. But who knows, maybe drilling the holes caused oil wells in the glove compartment to run dry or the dashboards were rare designer pieces by Luigi Colani. You never know. And why were different costs assessed for the same holes in vehicles of the same make and model? We didn&#8217;t understand it either.<\/p>\n<p>That&#8217;s why we wrote an e-mail to ask why the holes in the dashboard were valued at the same amount as an old, but fully roadworthy, used car. Surprisingly, our contact person immediately agreed with us and reduced the charge to \u20ac200 per vehicle. Lesson learned\u2014when push comes to shove, one zero isn\u2019t all that important.\u00a0Now you get to decide: fair or unrealistic? Until next month\u2019s Return of the Month. If you have a story of your own to share, please <a href=\"https:\/\/de-en.holman.com\/de-en\/about-us\/contact-us\/\">send<\/a> it to us.\u00a0 Maybe yours will soon be the Return of the Month.<\/p>\n        <\/div>\n    <\/section>\n\n\n\n\n\n\n\n\n\n\n\t\t\t<section class=\"content-feature-three\" id=\"\">\n\t\t\t<div class=\"inner\">\n\t\t\t\t<div class=\"feature-imgbox-mobile\"><img decoding=\"async\" src=\"\" alt=\"\" \/><\/div>\n\t\t\t\t<div class=\"content-feature-sec\">\n\t\t\t\t\t<div class=\"content-feature-content\">\n\t\t\t\t\t\t<div class=\"headline-4\"><\/div>\n\t\t\t\t\t\t<div class=\"feature-imgbox\"><img decoding=\"async\" src=\"\" alt=\"\" \/><\/div>\n\t\t\t\t\t\t<div class=\"feature-btn\">\n\t\t\t\t\t\t\t<a class=\"btn\" href=\"\" download=\"\">\n\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\t\n\t\t\t\t\t\t\t\t<span>\n\t\t\t\t\t\t\t\t\t<img decoding=\"async\" class=\"icon\" src=\"https:\/\/de-en.holman.com\/de-en\/wp-content\/themes\/holman\/assets\/images\/white-download.svg\" \/>\n\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/section>\n\t\n\n\n\n    <section class=\"uberflip-embed\" id=\"\">\n                    <style>\n                \/* Import Poppins font *\/\r\n@import url('https:\/\/fonts.googleapis.com\/css2?family=Poppins:ital,wght@0,100;0,200;0,300;0,400;0,500;0,600;0,700;0,800;0,900;1,100;1,200;1,300;1,400;1,500;1,600;1,700;1,800;1,900&display=swap');\r\n\r\n#uberflip-tiles.hubs-embedded *:not(.fa):not(.fas) {\r\n   font-family: 'Poppins', sans-serif !important;\r\n}\r\n\r\n\/* Text rendering *\/\r\n#uberflip-tiles.hubs-embedded *,\r\n#uberflip-tiles .ufev * {\r\n   -webkit-font-smoothing: antialiased;\r\n   -moz-osx-font-smoothing: grayscale;\r\n   text-rendering: auto;\r\n}\r\n\r\n\/* Hide the clearfix styling to fix the grid layout *\/\r\n#uberflip-tiles.hubs-embedded .clearfix::after,\r\n#uberflip-tiles.hubs-embedded .clearfix::before {\r\n   display: none;\r\n}\r\n\r\n\/* Stream container *\/\r\n#uberflip-tiles.hubs-embedded {\r\n   max-width: 1768px !important;\r\n   width: 100% !important;\r\n}\r\n\r\n\/* Tile container using Grid *\/\r\n#uberflip-tiles.hubs-embedded ul {\r\n   display: grid;\r\n   grid-column-gap: 20px;\r\n   grid-row-gap: 20px;\r\n   grid-template-columns: repeat(3, minmax(316px, 1fr));\r\n   grid-template-rows: 711px;\r\n   justify-content: center;\r\n   margin-right: 0 !important;\r\n}\r\n\r\n\/* - Tablet breakpoint *\/\r\n@media (max-width: 1023px) {\r\n   #uberflip-tiles.hubs-embedded ul {\r\n      grid-column-gap: 27px;\r\n      grid-template-columns: repeat(3, minmax(221px, 1fr));\r\n      grid-template-rows: 533px;\r\n   }\r\n}\r\n\r\n\/* - Mobile breakpoint *\/\r\n@media (max-width: 767px) {\r\n   #uberflip-tiles.hubs-embedded ul {\r\n      grid-column-gap: 20px;\r\n      grid-row-gap: 40px;\r\n      grid-template-columns: repeat(auto-fit, minmax(316px, 1fr));\r\n      grid-template-rows: 559px;\r\n      justify-items: center;\r\n      margin: 0 auto !important;\r\n   }\r\n}\r\n\r\n\/* - Small mobile devices breakpoint *\/\r\n@media (max-width: 374px) {\r\n   #uberflip-tiles.hubs-embedded ul {\r\n      grid-column-gap: 27px;\r\n      grid-row-gap: 40px;\r\n      grid-template-columns: repeat(auto-fit, minmax(221px, 1fr));\r\n      grid-template-rows: 559px !important;\r\n   }\r\n}\r\n\r\n\/* Tile wrapper styling *\/\r\n#uberflip-tiles.hubs-embedded .tile {\r\n   box-shadow: none !important;\r\n   height: 711px !important;\r\n   margin: 0 !important;\r\n   transition: none;\r\n   width: 100% !important;\r\n}\r\n\r\n\/* - Tablet breakpoint *\/\r\n@media (max-width: 1023px) {\r\n   #uberflip-tiles.hubs-embedded .tile {\r\n      height: 533px !important;\r\n   }\r\n}\r\n\r\n@media (max-width: 767px) {\r\n   #uberflip-tiles.hubs-embedded .tile {\r\n      height: 559px !important;\r\n      max-width: 316px;\r\n   }\r\n}\r\n\r\n@media (max-width: 374px) {\r\n   #uberflip-tiles.hubs-embedded .tile {\r\n      max-width: 221px;\r\n   }\r\n}\r\n\r\n\/* Thumbnail sizing *\/\r\n#uberflip-tiles.hubs-embedded .tile .img {\r\n   aspect-ratio: 288 \/ 185;\r\n   border-radius: 0 0 0 56px !important;\r\n   height: auto !important;\r\n   overflow: hidden !important;\r\n   position: relative !important;\r\n   transition: none !important;\r\n   width: 100%;\r\n}\r\n\r\n\/* - Tablet breakpoint *\/\r\n@media (max-width: 1023px) {\r\n   #uberflip-tiles.hubs-embedded .tile .img {\r\n      border-radius: 0 0 0 39px !important;\r\n   }\r\n}\r\n\r\n\/* - UF mobile breakpoint *\/\r\n@media (max-width: 979px) {\r\n   #uberflip-tiles.hubs-embedded .tile .img {\r\n      height: auto;\r\n   }\r\n}\r\n\r\n\/* - Mobile breakpoint *\/\r\n@media (max-width: 767px) {\r\n   #uberflip-tiles.hubs-embedded .tile .img {\r\n      border-radius: 0 0 0 23px !important;\r\n   }\r\n}\r\n\r\n\/* Thumbnail zoom on hover *\/\r\n#uberflip-tiles.hubs-embedded .img img {\r\n   height: 100% !important;\r\n   min-height: unset;\r\n   -o-object-fit: cover;\r\n   object-fit: cover;\r\n   transition: transform 0.3s ease;\r\n}\r\n\r\n#uberflip-tiles.hubs-embedded .tile.single:hover .img img {\r\n   transform: scale(1.083102493074792);\r\n}\r\n\r\n\/* Tile copy container styling *\/\r\n#uberflip-tiles.hubs-embedded .tile.single .description {\r\n   border-top: none;\r\n   height: auto !important;\r\n   padding: 43px 0 0 !important;\r\n   position: relative !important;\r\n}\r\n\r\n\/* - Tablet breakpoint *\/\r\n@media (max-width: 1023px) {\r\n   #uberflip-tiles.hubs-embedded .tile.single .description {\r\n      padding: 15px 0 0 !important;\r\n   }\r\n}\r\n\r\n\/* - Mobile breakpoint *\/\r\n@media (max-width: 767px) {\r\n   #uberflip-tiles.hubs-embedded .tile.single .description {\r\n      padding: 39px 0 0 !important;\r\n   }\r\n}\r\n\r\n\/* Front-end tagging styling *\/\r\n#uberflip-tiles.hubs-embedded .ob-custom-label-container {\r\n   margin-bottom: 10px;\r\n}\r\n\r\n#uberflip-tiles.hubs-embedded .ob-custom-label {\r\n   color: #005897;\r\n   font-size: 20px;\r\n   font-weight: 400;\r\n   line-height: 30px;\r\n   text-transform: uppercase;\r\n}\r\n\r\n\/* - Tablet breakpoint *\/\r\n@media (max-width: 979px) {\r\n   #uberflip-tiles.hubs-embedded .ob-custom-label {\r\n      font-size: 16px;\r\n      line-height: 23px;\r\n   }\r\n}\r\n\r\n\/* Tile title styling *\/\r\n#uberflip-tiles.hubs-embedded .tile.single .description h3,\r\n#uberflip-tiles.hubs-embedded .tile.single:hover .description h3 {\r\n   color: #002445 !important;\r\n   font-size: 25px !important;\r\n   font-weight: 500 !important;\r\n   line-height: 35px !important;\r\n   margin: 0 0 12px !important;\r\n}\r\n\r\n\/* - Tablet breakpoint *\/\r\n@media (max-width: 1023px) {\r\n   #uberflip-tiles.hubs-embedded .tile.single .description h3 {\r\n      font-size: 22px !important;\r\n      font-weight: 400 !important;\r\n      line-height: 32px !important;\r\n      margin: 0 0 10px !important;\r\n   }\r\n}\r\n\r\n\/* - Mobile breakpoint *\/\r\n@media (max-width: 767px) {\r\n   #uberflip-tiles.hubs-embedded .tile.single .description h3 {\r\n      color: #005897;\r\n      font-size: 24px !important;\r\n      line-height: 34px !important;\r\n   }\r\n}\r\n\r\n\/* - Small mobile devices breakpoint *\/\r\n@media (max-width: 374px) {\r\n   #uberflip-tiles.hubs-embedded .tile.single .description h3 {\r\n      -webkit-box-orient: vertical;\r\n      display: -webkit-box;\r\n      -webkit-line-clamp: 4;\r\n      overflow: hidden;\r\n   }\r\n}\r\n\r\n\/* Tile description styling *\/\r\n#uberflip-tiles.hubs-embedded .tile.single.with-img .description h4.long-h3 {\r\n   color: #939598;\r\n   display: block !important;\r\n   font-size: 16px !important;\r\n   font-weight: 400 !important;\r\n   letter-spacing: 0.24px;\r\n   line-height: 26px !important;\r\n   margin-top: 0 !important;\r\n}\r\n\r\n#uberflip-tiles.hubs-embedded .tile.single .description h3+h4 {\r\n   margin-left: 0 !important;\r\n   margin-right: 0 !important;\r\n}\r\n\r\n\/* - Tablet breakpoint *\/\r\n@media (max-width: 1023px) {\r\n   #uberflip-tiles.hubs-embedded .tile.single.with-img .description h4.long-h3 {\r\n      color: #002445 !important;\r\n   }\r\n}\r\n\r\n\/* - Small mobile devices breakpoint *\/\r\n@media (max-width: 374px) {\r\n   #uberflip-tiles.hubs-embedded .tile.single.with-img .description h4.long-h3 {\r\n      -webkit-box-orient: vertical;\r\n      display: -webkit-box;\r\n      -webkit-line-clamp: 4;\r\n      overflow: hidden;\r\n   }\r\n}\r\n\r\n#uberflip-tiles.hubs-embedded .tile.single>a {\r\n   background: none !important;\r\n}\r\n\r\n\/* Tile content label styling *\/\r\n#uberflip-tiles.hubs-embedded .tile a.view {\r\n   background: #005897;\r\n   background-color: #005897 !important;\r\n   background-image: unset;\r\n   border-top: none !important;\r\n   color: #fff !important;\r\n   display: inline-block !important;\r\n   font-size: 14px !important;\r\n   font-weight: 400;\r\n   height: 60px !important;\r\n   letter-spacing: 0.21px !important;\r\n   line-height: 20px !important;\r\n   margin: 0;\r\n   padding: 20px 40px !important;\r\n   text-decoration: none !important;\r\n   text-transform: uppercase;\r\n   width: max-content !important;\r\n}\r\n\r\n\/* - Tablet breakpoint *\/\r\n@media (max-width: 1023px) {\r\n   #uberflip-tiles.hubs-embedded .tile a.view {\r\n      height: 50px !important;\r\n      line-height: 22px !important;\r\n      padding: 13px 33px !important;\r\n   }\r\n}\r\n\r\n\/* - Mobile breakpoint *\/\r\n@media (max-width: 767px) {\r\n   #uberflip-tiles.hubs-embedded .tile a.view {\r\n      padding: 20px 40px;\r\n   }\r\n}\r\n\r\n#uberflip-tiles.hubs-embedded .tile.single>a.view::before {\r\n   display: none;\r\n}\r\n\r\n#uberflip-tiles.hubs-embedded li.tile.single:hover>a.view {\r\n   background-color: #368930 !important;\r\n}\r\n\r\n\/* - Remove default icon - *\/\r\n#uberflip-tiles.hubs-embedded .tile.single>a.view {\r\n   background-image: none;\r\n}\r\n\r\n\/* - Replace default arrow - *\/\r\n#uberflip-tiles.hubs-embedded .tile.single>a.view:after {\r\n   background: url('data:image\/svg+xml;utf8,%3Csvg%20xmlns%3D%22http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%22%20width%3D%2211.207%22%20height%3D%225.707%22%20viewBox%3D%220%200%2011.207%205.707%22%3E%0A%20%20%3Cg%20id%3D%22arrow%22%20transform%3D%22translate(0%20-1)%22%3E%0A%20%20%20%20%3Cpath%20id%3D%22Union%22%20d%3D%22M9.293%2C3.354%2C7.646%2C5l.707.707%2C2.5-2.5.354-.354L10.854%2C2.5%2C8.354%2C0%2C7.646.707%2C9.293%2C2.354H0v1Z%22%20transform%3D%22translate(0%201)%22%20fill%3D%22%23fff%22%2F%3E%0A%20%20%3C%2Fg%3E%0A%3C%2Fsvg%3E%0A') center right no-repeat !important;\r\n   content: ' ';\r\n   display: inline-block;\r\n   height: 12px;\r\n   margin-left: 12px;\r\n   position: relative;\r\n   right: unset;\r\n   top: unset;\r\n   width: 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Insights<\/h2>\n                        <div id=\"uberflip-tiles\"><\/div>        <\/div>\n        <script>\n               var ufRecoEmbedViewerConfig = {\r\n      'base': 'https:\/\/flipbot.uberflip.com\/',\r\n      'open_in': 'self',\r\n      'open_in_mobile': 'new',\r\n      'logo': '',\r\n      'embed_id': 'uberflip-tiles',\r\n      'cta_label': '',\r\n      'cta_url': '',\r\n      'max_per_row': 3,\r\n      'hub_id': 128890,\r\n      'auto_link': false,\r\n      'debug': false\r\n   };\r\n   jQuery.when(jQuery.getScript(ufRecoEmbedViewerConfig.base + 'widgets\/reco-embed-viewer\/uf-reco-embed-viewer.min.js')).done(function() {\r\n      ufRecoEmbedViewer.init(ufRecoEmbedViewerConfig);\r\n   });        <\/script>\n    <\/section>\n\n\n","protected":false},"excerpt":{"rendered":"<span class=\"span-reading-time rt-reading-time\" style=\"display: block;\"><span class=\"rt-label rt-prefix\">Reading Time: <\/span> <span class=\"rt-time\"> &lt; 1<\/span> <span class=\"rt-label 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