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Why Should Transparency Be the Top Priority in Leasing?


Just a few days ago we came across a practical example that we would like to share with you, which
once again underscores the need for experts in fleet leasing and fleet management, who will always
keep a watchful and trained eye on the customer’s best interests. Because it is our job as service
providers to find the best solution for the customer, to check costs and, optimally, to lower costs to
benefit the customer whenever possible.

One of Holman’s services is the review of receipt reports of vehicles being returned to the lessor at
the end of the contract. This includes an examination of damages identified in the scope of minimum
return standards and queries when our return experts are of the opinion that the damages cited are
not justified.

We received a receipt report with a total of over 3,600 euros in value reductions. An additional 2,000
euros were paid for value reductions on the market value due to previous accident damage. In all,
this amounted to 5,600 euros. One of our Holman experts took a look at the claims reports and then
started an in-depth conversation with the lessor. After some back and forth, we managed to reduce
the claim to 980 euros.

“This saved the customer several thousand euros and once again demonstrated to us as the service provider: Transparency and fairness must take priority in fleet leasing. In the case of an open leasing model, the credo is already transparency, flexibility and fairness—because with this model, customers never end up with a reduced-value settlement.”

Majk Strika

With open leasing models there is no reduced-value settlement, which is often a pleasant surprise to the customer at the end of the lease. Only the actual market decides prices and not the theoretical models and estimates of lessors. Because then the customer wins in the end.

 

Get in touch with us to find out what other benefits Holman’s open leasing model can offer you.


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